Over the span of almost a year I have received over 1700 products and written high quality, honest, and verifiable reviews for each one of them. Some of them were supplements that I tried out and others were just general products (electronics and such). I have worked with Facebook groups to get on the promotional code list and various other sites that promote these types of products. I abide by all their rules and regulations as well.
I'm a single mom with two kids that works her behind off to provide a good life for my kids. Having the opportunity to review products like this has been a blessing on my family. You can imagine my heartache when 8 days ago I logged on to my amazon account to find that all of my reviews were gone; every single one of them.
I'd heard of reviewers having their accounts wiped before, but never thought I'd be one of them because I do everything as I'm supposed to. I immediately reached out to Amazon to figure out what happened with my account.
After daily chats with Amazon reps I got an "answer"... The first email I got was on February 29, 2016; I'm being accused of manipulating the reviewing system.
I have a paper trail of the nine chats I've had with Amazon reps as well as the second email I got just today. Another generic email with no information other than the ridiculous accusation of manipulating the review system.
February 24, 2016
February 25, 2016
February 26, 2016
February 28, 2016
February 29, 2016
March 1, 2016
March 2, 2016
March 3, 2016
March 4, 2016
After the second accusatory email from Amazon and the chat questioning the email I was told there was nothing they could tell me further on the matter. I demanded management, of course, and still got no where other than a promise of escalating it to another department and waiting 24 hours for a reply.
I'm at a loss... There was no manipulation, there were no lies, no deceit at all. I got a few products that weren't great and I reviewed them honestly, I got a lot of products that were great and reviewed them honestly as well. I'm among one of the many many people who Amazon accuses of manipulating their system on a daily basis.
The difference between me and those other people is that I will not stand for it.
I want proof and documentation of the accusations they so harshly accuse me of. I want to see where it is that I went wrong. I'm an honest person and will be the first to admit that I made a mistake if they would just show it to me.
The only thing I can think of is that one of the sellers that I ordered from made a mistake, or went against Amazon's TOS and as a result I am paying for their actions. Except I don't work with sellers, I don't work with anyone; I get promotional codes from various sites and order the products in an allowed manner.
I'm not alone in this battle against Amazon and their review suppression...
Such a sad situation... I'm heartbroken, I'm at a loss, I demand an answer from them.